Captivate 5.5 Audio button has stopped functioning

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my audio button insert audio captivate 5.5 text files has stopped working. when click on it, freezes captivate screen , have close program. can remove audio can't add. can go library , access , edit audio there.  i've tried rebooting etc. thoughts. have deadline today looks not going make it. thanks.

hello,

 

welcome adobe forums.

 

can reproduce issue blank new project ?

 

if not have specific preferences , setting adobe captivate please follow these steps :

 

1) close adobe captivate 5.5

2) rename "captivate 5.5" folder :

 

windows vista , windows 7: c:\users\[user name]\appdata\local\adobe

windows xp:  c:\documents , settings\[user name]\local settings\application data\adobe

mac:  /users/[user name]/library/preferences/

 

 

3) launch adobe captivate 5.5

4) open project or blsnk new project , check insert -> audio

 

thanks,
vikram



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