PE-11 Freezes After Startup, Displaying Main Screen

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i have installed pse-11 , pe-11 cds 64-bit windows 7 system on asus 17" power laptop i7 quad intel processor , geforce 460m graphics hardware, , dual 7200 rpm drives.

 

photoshop elements , organizer seem work, premiere elements freezes after startup when displays main screen.  serious problems begin if try resize or move pe-11 window.  fragments of pe-11's image , background windows sprinkled around.  can escape mess if ctrl-alt-del , kill pe-11 task.

 

eventually, remove possible causes , try clean system, restored laptop factory image and:

- installed windows updates (now service pack 1).

- installed asus updates.

- installed newset drivers geforce 460m hardware.

- verified there no new pe-11 updates.

- did not install other software other adobe except, except quicktime , itunes.

 

can please why pe-11 fails work in environment?

 

thanks ... reed

it should not.

 

something else going on on system can't diagnose on forum. have contacted adobe tech support?

 

edit:

one possibility: resolution monitor set to? if not meet premiere elements minimum specs, program not able run.



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