CS5.5 question

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everytime go shutdown program, ends 'not responding' in task manager , @ top of window software , have 'end task' in task manager.  how remedy this? 

 

edit:  there known issues software , nvidia beta drivers 310.70? i'm using gtx 690

when go export video, export window stuck on 'rendering...'  in video preview area.  same thing happens when try use adobe media encoder.  preview video stuck on 'rendering...' , haven't started rendering yet. 

 

when press export button or start queue, both programs give me error message.

 

edit: i've cleared media cache files , deleted render preview files.

 

here image.  http://farm9.staticflickr.com/8078/8275068142_34103c2220_h.jpg

untitled-1.jpg



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