I can't install extensions in CS 5.1

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i trying install webzap v1.0 extension not working. have done far:

 

  1. i downloaded extension manager cs5 patch , tried install it. patch not intall , response, "update not applicable".
  2. so tried reinstall webzap extension , fails.
  3. i download cs5.5 patch , try install it. installation works , i'm told extension manager updated.
  4. so try install webzap extension again , fails. extension manger "unexpectedly quits" , given "problem report extension manager".

 

all instructions found online listed above; install patch install extension. unfortunately not working me. doing wrong or did missunderstand process or steps?

are using windows or mac? os version? what's version of extension manager after updated?  when extension manager quit? extension manager quit during startup? or quit during installing extension? please provide more details troubleshooting. can generate log files, refer http://forums.adobe.com/message/4275082#4275082.



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