issues with survey monkey showing up - Joomla! Forum - community, help and support

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we upgraded our website. old site built in joomla 2.5, new joomla 3. added in same coding: "<div id="[spam]" style="width:500px;font-size:10px;color:#666;"><div><iframe id="sm_e_s" src="https://www.[spam].com/jsembed.aspx?sm=yaaqfog1w0v8nkkeqlxjug_3d_3d" width="500" height="350" style="border:0px;padding-bottom:4px;" frameborder="0" allowtransparency="true" ></iframe></div>create free online surveys <a href="https://www.[spam].com">[spam]</a> , world's leading questionnaire tool.</div>" , saved. once saved reverted this: "<div id="[spam]"> </div>"
i reached out survey monkey , said joomla issue. please advise, thank you!

you have not specified error is





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