Photoshop Elements 9 Stopped Working - tried fresh install

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problem signature:

  problem event name:          appcrash

  application name:          photoshopelementseditor.exe

  application version:          9.0.0.0

  application timestamp:          4ca3884b

  fault module name:          sccore.dll

  fault module version:          4.1.23.7573

  fault module timestamp:          4b915b01

  exception code:          c0000005

  exception offset:          0002287c

  os version:          6.1.7601.2.1.0.768.3

  locale id:          1033

  additional information 1:          0a9e

  additional information 2:          0a9e372d3b4ad19135b953a78882e789

  additional information 3:          0a9e

  additional information 4:          0a9e372d3b4ad19135b953a78882e789

 

everytime go edit file now, stops working , gives info.

 

i have tried uninstalling & reinstalling. don't know else do. been using months no issues. try system restore, don't have restore point saved.

try resetting preferences

 

1. close elements.

2. launch photoshop elements welcome screen , hold down ctrl + alt + shift click editor.

3. continue hold keys until see message box asking if want delete photoshop elements settings file; click yes. elements open default preferences.



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