error 101

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error101

hi indra,

 

   assume trying install trial version. follow below steps:

 

error 101/102 appear when the installer unable extract files.

this due corrupt/incomplete download, installer trying extract @ location not have permissions to, or plain permissions issue.

 

also see, http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html error 101 , 102.

 

1. ensure you're downloading writeable user location, , not "program files" or applications" folders

2. try solution 1 , restart download

3. try solution 2 clear space if you're running low

4. ensure you're logged in admin privileges

 

alternately can follow steps listed in http://forums.adobe.com/thread/981369 initiate direct download, , procees install.

 

regards,

jairaj



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