help

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the system not reconize serial [ removed admin ]  order # ad006555366 acrobat x1 pro. keep getting error message serial number not qualifing product?

 

i paid , in process of installing it.

what deal?

hi there,

 

   happy christmas & new year!

 

   firstly, user user forum, hence please not post personal information serial number or order number in forum.

 

   secondly, regarding issue, must have purchased upgrade version. in order activate upgrade version, need have previous qualifying version. hence please check serial number of previous version(between version 8 , 10) have purchased , enter serial number when above message. should activate software.

 

regards,

jairaj



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