Akeeba - Erro diretório Temp - Joomla! Forum - community, help and support

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boa tarde, fiz backup meu site local com o akeeba backup core 3.10.2 e restaurei no provedor, esta tudo funcionando mas quando vou fazer backup site no provedor ele gera o erro:
"o akeeba backup está pronto para realizar o back, mas existem problemas em potencial"

erros detectados
diretório temp é o mesmo que raiz site

não consigo resolver, alguém pode dar uma ajuda?
segue imagem para verificar o erro

obrigado e fico no aguardo






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