Elements 10 organizer stops working when started

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hi all, hope had chrimbo!!!

 

i'm running elements 10 under vista sp2., when opening organizer loads images stops working.

 

error window says "elements stopped working, close programme... etc etc..

 

anyone know cause , how resolve problem please.

 

bookkeeper100

try reset preferences , so:

hold down alt + ctrl + shift keys click on icon open elements. when asked if want delete settings file, yes.

 

thanks

harshit yadav



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