photoshop elements 11 installer failed to initialize


i attempting install photoshop elements 11 on macbook, , getting error message "installer failed initialize. please download adobe support advisor detect problem."

 

i downloaded adobe support advisor, , reported following error (although repeated many times):

 

adobe photoshop elements 11 11.0 cpsid_90243r4: error dw020 or dw050 occurs during installation - creative suite 5.5, flash cs5.5, flash builder 4.5

click here details , corrective actions related issue.

 

system information :

operating system = os x 10.8.2 (12c2034)

locale = en

 

i followed link "details , corrective actions" - link http://helpx.adobe.com/creative-suite/kb/installation-error-dw050-dw020-cs5.html - , says "you can ignore error , launch products installing" product did not install.

 

how can fix let me install product?

 

thanks in advance

it appears adobe support advisor unable detect error caused installation failure.  please review installation logs manually.  can find details on how locate , interpret logs @ troubleshoot install logs | cs5, cs5.5, cs6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.



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