PDF's created by printing to Adobe crashes Acrobat when trying to send them via email


first, running citrix environment on server 2008.  using acrobat 8.3 create pdf word, then, once pdf opened, try use 'attach email' function in acrobat send document via outlook 2007.  when doing adobe crashes.  here following event viewer details:

 

 

faulting application name: acrobat.exe, version: 8.3.1.289, time stamp: 0x4e5d952f

faulting module name: olmapi32.dll, version: 12.0.6606.1000, time stamp: 0x4e2f95e8

exception code: 0xc0000005

fault offset: 0x00001f46

faulting process id: 0x37ec

faulting application start time: 0x01cdd47f2619ff9a

faulting application path: c:\program files (x86)\adobe\acrobat 8.0\acrobat\acrobat.exe

faulting module path: c:\program files (x86)\microsoft office\office12\olmapi32.dll

 

report id: 6aaf2dea-4072-11e2-9689-e839350194ff

 

any 1 else having issue?  ideas on fix?

there issue of aa8 versus office 2007, should work together. here 1 microsoft site discussing dll issue apparently problem http://answers.microsoft.com/en-us/office/forum/officeversion_other-outlook/the-file-olmap i32dll-is-incompatible-with/32f3db73-f029-4c5a-aa51-43789c425a3c. link might not solve problem, suggest mapi has been problem outlook. acrobat uses mapi send files default mail package , error suggests problem mapi dll can see.



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